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| Home>Service Channels>Citi Mobile |
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Always in control of your finance wherever you are with Citi Mobile. Check your account information, learn about the latest products and services, find our nearest branch or locate the nearest ATM. Citimobile is now fully accessible via mobile browsers, Apple iOS (iPhone, iPad) or Android operating system on your mobile phone or tablet. |
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| Citi Mobile App Download |
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- Scan the QR code
- or search "Citibank CN" to download from your iTunes App Store or Google play
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| Reminder: Use of any non-Citibank China authorized mobile APP may put your personal information at risk. To protect your personal information, please ensure that you will only download Citibank China authorized Mobile APP. |
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| How can I Registrate? |
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| Customer can login to Citi Mobile login page and select the “user registration” to start the process, the user ID, password being created can also being used on Citibank Online |
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| You can do so in 5 easy steps! |
| Step One：Choose your registration type. |
| Step Two: Read Citibank Online Services Terms & Conditions. |
| Step Three: Fill in your registration information. |
| Step Four: Input your OTP. |
| Step Five: Set up your online user ID and password. |
You will need the following – Your 16 digit Debit Card or Credit Card Number (CIN), ATM PIN (APIN), and your 10 digit Citibank Account Number, for credit card holders, please re-enter your 16-digit credit card number for registration.
You can also use credit card number,CVV2,card expiration date, Date of Birth, ID number for registration.
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| Forgot your user ID or Password? |
- Click on “forgot your user ID” or “Password” on www.citibank.com.cn to request your ID or password
- For details, call our 24-hour toll-free CitiPhone Banking at 800-830-1880 or
86-20-3880-1267
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Click on  to expand and on  to minimise the details. |
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| What do I need when I login for the first time? |
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You will need the following – Your 16 digit Debit Card or Credit Card Number (CIN), ATM PIN (APIN), and your 10 digit Citibank Account Number, for credit card holders, please re-enter your 16-digit credit card number for registration.
You can also use credit card number,CVV2,card expiration date, Date of Birth, ID number for registration.
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