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| | Home>Service Channels>CitiPhone | | | | Control your personal finances anywhere, anytime with our 24-hour CitiPhone service. | | | | | Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance. | | | Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267. For credit card holders, please call us at 400-821-1880* / 86-21-38969500. | | | *This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267. For credit card holders, if you are calling from other parts of the world,please calll us from 86-21-38969500. | | - Information Enquiry: Provide latest investment information for product and service offering, branch information, interest rate and foreign exchange rate.
- Account Information Enquiry: Access account informaiton (Saving account, Time Deposit, Investment and Loan), such as account balances and transaction details on your statement.
- Banking Services: Conduct general banking transactions, such as setting up a new account for a Citibank Shanghai branch customer, applying for a demand draft/manager's check, renewing time deposits and transferring funds among your accounts.
- Change telephone banking password and other account services.
- Debit Card related services.
- Latest information for marketing campaigns and Citibank Market Commentary.
- Other services: Request a checkbook balance and statement.
- Contact a Citibank Professional.
| | | CitiPhone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880/ 86-20-38801267*. For credit card holders, please call us at 400-821-1880* / 86-21-38969500. | | | *This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267. * For credit card holders, if you are calling from other parts of the world. Please calll us from 86-21-38969500. | | | | | | | | | | | |
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